How BagBuddy Works
From instant quotes to secure storage or door-to-door delivery, follow this simple five-step process to move your luggage safely while you enjoy your day.
Quote
Enter pickup & dropoff for an instant price.
Book
Choose time, add notes and partners.
Pay
Secure card payment with instant receipt.
Delivery / Storage
Choose door delivery or secure storage.
Completion
Bag delivered or returned; confirmation sent.
Service Flow: Delivery vs Storage
After booking and payment, BagBuddy routes your booking through a shared pickup process and then branches into two tailored workflows depending on whether you selected Delivery or Secure Storage.
Estimated times shown below are averages.
Pickup
A vetted partner collects your bag, verifies ID and issues a digital bag tag.
Avg: 15-30 mins
Door-to-Door Delivery
Real-time tracking, contactless handoff.
Tracking & ETA
Follow progress and driver updates.
Contactless Handover
Digital confirmation on arrival.
Avg: 30-120 mins depending on distance
Secure Storage
Tagged, insured storage in vetted facilities.
Secure Intake
Bag checks & stored in assigned bay.
Storage & Retrieval
Flexible pickup windows or scheduled returns.
Avg: storage durations from hours to months
Ready to move your bags?
Get an instant price or speak to our support team. We insure every booking and vet every partner.